Description based on the Specified Commercial Transactions Act
| Distributor | Global Organic Group Inc. |
| Service name | Cosmetics import and sales |
| location | 2887-5 Shirahama, Shirahama-cho, Minamiboso City, Chiba Prefecture |
| Representative | Mufaume Kaoru |
| contact address | Tel: 050-6861-3000 (Reception: Weekdays 9:00-17:00) Email: info@kosmicmarket.com *Emails are accepted 24 hours a day, 365 days a year, but responses will be sent within business days. |
| business hours | Weekdays 9:00-17:00 |
| holiday | Saturdays, Sundays, national holidays, and other days (New Year's and summer holidays) |
| homepage address | https://kosmicmarket.com/ |
| price | The prices are as stated on our website. |
| About delivery destination | We will send your order to the address you specified when placing your order. However, we cannot send your order to addresses outside of Japan, PO boxes, or addresses where your location is unclear. |
| Fees required in addition to the price | If you pay by bank transfer, convenience store payment, or cash on delivery, you will be responsible for the applicable fees. |
| Delivery company | Yamato Transport, Sagawa Express, Japan Post |
| postage | 600 yen - 1,240 yen *Varies by region. *Free shipping for customers who purchase 5,000 yen or more (tax included) in one order |
| payment method | Bank transfer, credit card, convenience store payment |
| Application expiration date | Please do so within 7 days. If payment is not received within 7 days, your order will be cancelled. |
| Delivery time of the product | Approximately 1 day to 1 week after the settlement date (excluding some regions, New Year's holidays, and summer holidays) |
| Returns | Returns are generally accepted within 8 days of receiving the product. Please check the following and then contact us. In the case of returns due to defects in the delivered product, if there is any defect such as damage, defective product, incorrect product, or missing item, we will exchange it for a good product. In this case, there is no deadline for returns, and we will cover the shipping costs for returns. In the case of returns due to customer's convenience, if you ordered the wrong item, it does not suit your skin, you do not like the scent, etc., we will accept returns for customer's convenience "only for unopened items, within 8 days of receiving the item." Please note that we cannot accommodate requests that do not meet the above requirements. However, please note that shipping and handling fees will be borne by the customer in this case. |
| Handling of Personal Information | Personal information acquired by our company will be handled in accordance with the "Personal Information Protection Policy" separately stipulated. |